Frequently Asked Questions
How do I register for a Bata online Account?
To register for a Bata account click HERE
Why should I register?
By creating an account, you can receive exclusive offers and promotions tailored to your interests. Having an account will also streamline the checkout process
I forgot my account password. What should I do?
Go to the Login/Register page and click on forgot password. We will send you a mail to securely reset your password.
What payment options are available?
We offer multiple ways to pay: Debit Card, Credit Card and Mobicred through Peach Payments. PayJustNow & PayFlex coming soon!
How do I cancel or edit my order?
Please reach out to our customer service team as soon as possible. Provided your order has not yet been packed, we will be able to assist you.
When will I receive my delivery?
Delivery can take between 2 - 7 working days depending on your area. To find out more on deliveries, click here
What is Bata's return policy?
To view our Returns and Refund policy click here
How can I get in contact with you?
There are multiple ways to get in touch with us. Click here to contact us